Our client is a highly successful global company, and due to growth within their office located in the Western Suburbs, and there has been a new and exciting position which has become available in the Customer Service area of the business. Position will be a 12 month fixed-term contract with a high possibility of becoming ongoing permanent.
Primary responsibilities will include:
- Responding promptly to enquiries - internal/external
- Creating and maintaining customer quotes
- Processing of orders, relevant forms/applications and requests
- Liaising with Warehouse Operations / Supply Chain
- Resolving customer complaints, and following up on outstanding issues
- All round support for Field staff and Management
To be successful, you will hold the following attributes:
- Excellent customer service skills with relevant industry experience
- Logistics and electrical expertise highly regarded
- Cert III in Customer Contact (or similar)
- Ability to work collaboratively with all departments and stakeholders
- Call Centre operations knowledge
- Varied experience across I.T applications
Our client is a strong believer in rewarding employees on their work performance. This is a great opportunity to work for a well established and highly reputable company who provide support to their employees within an excellent work environment.
Don't miss the opportunity to work for a market leader!
If you would like to be considered for this role please proceed to the 'Apply' option below. For a confidential discussion please contact Melissa Smidt on 03 9954 2167.